Terms of service

CommodityQuote AI provides software for structuring supplier offers, calculating estimated landed costs and generating international trade quotations. The service is provided to the business that holds the account, and users act on that business's behalf.

Freight, duty, tax, exchange-rate and cost figures are entered by you or your team. The platform calculates using your inputs and never substitutes invented rates. Every customs classification and duty treatment must be confirmed with a licensed broker or customs professional before commercial use. We are not a freight forwarder, customs broker or financial adviser.

Paid plans are billed through Stripe on a monthly or annual cycle. Each plan carries a quotation allowance per billing period, shown on your dashboard and on the pricing page. Draft quotations, comparisons and calculator sessions do not consume the allowance; generating a quotation does.

Annual plans are billed once for twelve months at ten months' price. Prices are in US dollars and exclude any local taxes that may apply.

Upgrades take effect immediately with a prorated adjustment handled by Stripe. Downgrades and cancellations apply from the next renewal date and are made from the billing portal inside your workspace; there is no cancellation fee. After a cancellation takes effect, your account continues on the free allowance and your existing records remain accessible.

If a payment fails, we retry through Stripe and notify you by email. Access to paid modules may be suspended until the payment succeeds.

You retain ownership of the commercial data you enter. You are responsible for having the right to store the supplier and customer information you upload, and must not use the service for unlawful trade, sanctions evasion or the processing of data you are not authorised to hold. Access credentials are personal to each user.

We aim to keep the service continuously available and give notice of planned maintenance that materially affects use. The service is provided without a warranty that any particular quotation will be accepted by a counterparty or that any cost estimate will match final invoiced amounts.

We may update these terms as the product evolves. Material changes are communicated by email to account holders before they take effect. Continuing to use the service after that date means the updated terms apply.